Disha Sharma

Cancellation, Refund & Reschedule Policy

Last updated: 9 August 2026

We keep this policy simple and fair. It applies to everything sold on dishasharmacoach.com and in our mobile apps.

1. Digital products — all sales are final

Our memberships and courses are digital products with instant access after payment. Because the full content is available to you immediately, all sales are final and non-refundable, and memberships cannot be cancelled for a refund once access has been granted. Please review the program details (and attend the free masterclass!) before you buy.

2. When we DO refund

We will always make it right in these situations:

  • Duplicate payment — you were charged more than once for the same purchase.
  • Failed transaction — money was deducted but the order failed. Payment gateways usually auto-reverse these within 5–7 business days; if not, contact us.

Eligible refunds are made to the original payment method within 5–7 business days of approval (your bank may take a few additional days to show it).

3. Purchases made in the mobile app

Purchases made through Apple's App Store or Google Play are billed by Apple/Google. Refund requests for those purchases must be made directly to Apple or Google under their refund policies — we cannot process store refunds ourselves.

4. 1:1 sessions — rescheduling & cancellation

  • You can reschedule or cancel any 1:1 session free of charge up to 2 hours before the start time from the Sessions page in your account.
  • Cancelling in time returns the session credit to your account to book again.
  • No-shows and late cancellations (less than 2 hours before) forfeit that session.
  • If Disha ever needs to cancel or move a session, your credit is fully restored and you'll be notified by email.

5. Membership expiry

Memberships are valid for 12 months from purchase. Unused time, unused session credits or partial months are not refundable when a membership expires.

6. Chargebacks

If you have any payment issue, please contact us first — we resolve genuine problems quickly. Chargebacks raised without contacting us for issues covered by this policy may lead to account suspension while the dispute is investigated.

7. How to reach us

Email us with your order details (name, email used at purchase, date, amount) and we'll respond within 48 hours.

Contact: Disha Sharma · contact@dishasharmacoach.com · +91 99106 61265
EC-2/D-102, Essel Towers, MG Road, Gurugram, Haryana 122009, India